Better signal for your visitors, new revenue for your mall
Connect busy crowds in seconds, without compromising on speed or reliability.
Let visitors with your mall app connect automatically and securely with Passpoint.
With carrier Wi-Fi offload, give visitors seamless connectivity and a better signal indoors, and earn from your Wi-Fi.
How we help shopping malls
Wi-Fi that works for everyone from shoppers to diners, and gives your team the insight they need.
Fast, Branded Sign-Up
A clean, mall-branded sign-up flow, designed for high-volume, everyday use, giving everyone who connects a professional welcome across every corner of the mall.
Automatic Connection for Mall App Users
If your mall has its own app, Passpoint connects returning visitors automatically and securely, without a login page or password.
Visitor Insights
Track visitors and engagement in real time from the dashboard, and get regular reports.
Targeted Offers
Send targeted offers and promotions to visitors, to encourage repeat visits.
Surveys and Feedback
Run surveys on your portal and hear directly from your visitors.
Carrier Wi-Fi Offload
Visitors' phones switch from cellular to your Wi-Fi automatically, with a better connection where indoor signal is weak, and your venue earns revenue at no cost, on your existing equipment.
Staff and POS Devices Kept Separate
With xPSK, staff and devices such as POS terminals each get their own Wi-Fi password, separate from guest Wi-Fi.
Managed for You
Our team can manage and maintain your network, with 24/7 proactive monitoring, so you can focus on your customers.
Guest Wi-Fi at Icon Mall
At Icon Mall in Ramallah, home to over 260 retail stores and more than 40 dining options, Splash Air has supported more than half a million guest Wi-Fi visits, with over 270k unique visitor registrations since the start of 2026.
Solutions for Shopping Malls
The Splash Networks solutions and services that fit your venue best.
Captive Portal
Branded guest Wi-Fi login, from one-click access to email or SMS verification, vouchers and payment.
Carrier Wi-Fi Offload
Monetize your Wi-Fi by carrying mobile operators' traffic, at no cost to you.
Frequently Asked Questions
Can the Wi-Fi handle a busy mall?
Yes. At Icon Mall, Splash Air has supported more than half a million guest Wi-Fi visits. It is built for the scale and pace of a busy public venue.
How do visitors connect?
Through your branded captive portal, with the sign-in you choose, such as one click or email or SMS verification. If your mall has an app, Passpoint can connect returning visitors automatically, without a login page.
How does carrier Wi-Fi offload help a mall?
With carrier Wi-Fi offload, mobile operators move their subscribers' traffic onto your Wi-Fi. Visitors' phones switch from cellular automatically, with a better connection where indoor signal is weak, and your venue earns from it, at no cost to you. It runs on your existing enterprise-grade equipment, and offload traffic stays isolated from your internal network.
Can we see how visitors use the network?
Yes. Track customers and visits in real time from the dashboard, and get regular reports, which you can export as CSV or pull through the API.
Can we send offers to visitors?
Yes. You can send targeted offers and promotions to visitors, based on detailed analytics, to encourage repeat visits.
Will it work with our existing Wi-Fi equipment?
Splash Networks works with access points and routers from many vendors. See our Supported Hardware page, or ask us about your equipment.
Have more questions? Ask your question here
Companies all over the world are using our products and services
