Hotels & Resorts

Wi-Fi that's ready when your guests walk in

  • Greet every guest with a login page in your brand, then give them secure Wi-Fi for the length of their stay.

  • Captive portal for guests, passwordless Passpoint for loyalty app users, and unique passwords for staff and devices.

Hotel guest Wi-Fi login page on a phone beside a resort pool, with guest, loyalty app, staff and device Wi-Fi access

How we help hotels and resorts

Guest Wi-Fi is part of every stay. Make it simple for guests and useful for your hotel.

Branded Login Page

Greet guests with a login page in your hotel's brand, on your own domain.

Flexible Sign-In

Choose how guests get online: one click, email or SMS verification, or vouchers.

Access for the Whole Stay

Wi-Fi access tied to the guest's room and stay dates can end automatically at checkout.

Unique Passwords for Staff and Devices

With xPSK, staff and devices like smart TVs each get their own Wi-Fi password, and a single one can be revoked without touching the others.

Automatic Connection for Loyalty Members

Passpoint connects returning guests automatically through your loyalty app, secured with WPA2/WPA3-Enterprise.

Premium Wi-Fi Packages

Charge guests for Wi-Fi, or offer premium packages with limits on time or data where your hardware supports it.

Guest Feedback

Run surveys on your portal and collect reviews and feedback during login.

Secure Staff Access

Staff can connect with individual credentials through 802.1X, kept separate from your guest Wi-Fi.

Solutions for Hotels & Resorts

The Splash Networks solutions and services that fit your venue best.

Captive Portal

Branded guest Wi-Fi login, from one-click access to email or SMS verification, vouchers and payment.

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xPSK

A unique Wi-Fi password for every user or device, with per-account policies.

Learn more

Passpoint

Passwordless Wi-Fi that connects users automatically and securely (Hotspot 2.0).

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Managed Services

Our team manages and maintains your network, with 24/7 proactive monitoring.

Learn more

Frequently Asked Questions

How do staff and smart TVs connect to the Wi-Fi?

With xPSK, each staff member or device, such as a smart TV, gets its own unique Wi-Fi password. If one is lost or no longer needed, it can be removed without changing everyone else's.

Can guest Wi-Fi access end automatically at checkout?

Yes. Wi-Fi access can be tied to the guest's room and stay dates, so it ends automatically when they check out.

Can we charge guests for Wi-Fi?

Yes. The captive portal can take payment before guests connect, and you can offer premium packages with limits on time or data where your hardware supports it.

Can returning guests connect without logging in again?

Yes. With Passpoint, guests connect automatically and securely through your loyalty app, without a login page or password.

Can we collect feedback from guests?

Yes. You can run surveys on your portal, and collect reviews and feedback during and after the login process.

Will it work with our existing Wi-Fi equipment?

Splash Networks works with access points and routers from many vendors. See our Supported Hardware page, or ask us about your equipment.

Have more questions? Ask your question here

Companies all over the world are using our products and services

Talk to our team about Wi-Fi for your hotel