Frequently Asked Questions

Learn more about our custom WiFi captive portals, designed to enhance user experiences and offer unparalleled security with no recurring fees.

What are WiFi captive portals?

WiFi captive portals are web pages that users must interact with before accessing the internet. They offer security, branding, and user engagement opportunities.

How does your one-time fee work?

We charge a single upfront fee for our service. There are no ongoing monthly costs or licensing fees, unlike other providers with recurring charges.

How secure is the data on your portals?
  • Our captive portals are self-hosted, ensuring data privacy and compliance with stringent security standards to protect your customers’ information.

  • After project completion and handover, even our team will not have access to your customers' data.

Will you provide a server for hosting the captive portal?

No, we do not provide the server for hosting the captive portal. Customers must arrange and pay for their own server, typically available from providers like Digital Ocean or AWS for less than $10/month.

Do I need a domain?

Yes, you need a domain for the captive portal. You can purchase one from a provider like GoDaddy. A domain is required for a TLS certificate on captive portal to avoid browser warnings.

Do you have a free trial?

Yes, please get in touch with us by filling out our Contact Us form and explaining your requirements, and our team will be happy to setup a demo for you.

Can your portals integrate with our existing equipment?

Yes, our portals seamlessly integrate with various vendors' equipment including Aruba, Ruckus, Cisco, Ubiquiti, TP-Link, and many more.

You can check out the complete list here.

What happens if I'm not satisfied?

We offer a full money-back guarantee if our services don’t meet your expectations, ensuring your satisfaction and peace of mind.

After making the purchase what are the next steps?
  • Design Finalization: Do you have a design for the portal in mind? If yes please share that with us along with your logo.

  • Hardware: Share the details of your wireless hardware such as your router or access point model.

  • Hosting: We will need a cloud server (also called VPS) for hosting the portal. We recommend getting one from Digital Ocean or a similar provider. Our preferred OS is Ubuntu 22.

  • Domain: We will need a domain (or subdomain) for your portal. Please set it up and point its DNS A record to your server.

Please share these details - or any questions you may have - with our support team: [email protected]. Our team will be happy to help you in any of the steps given above.

Still have a question? Don't worry, our customer care team is ready to help you with any questions or problems